Rejection of a Submission

Modified on Mon, 29 Apr 2024 at 11:47 AM

You can query or reject any mileage or cash spend entry item by using the icons at the right-hand side of the information.



Both query and reject buttons have the same action however it is just the intention which is different. For both you will need to provide a comment as to why they have been queried or rejected on the Driver Approval page before selecting ‘Reject’.

 


This will then send an email to driver, with the reason for the query/ rejection alongside showing which journeys you have queried/ rejected. The mileage claim is then in an editable mode for the driver to either add a comment to the queried journey or change details. They will then need to resubmit their claim once changes have been made and resubmit the full claim for approval.

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